When you signed up, what did you do?

I sent an invitation

Good start! All you need to do is wait for your partner to accept your invitation.

If you wish, you can resend the invitation by email or SMS by going to your PROFILE.

One important note: your partner must sign up with the email address that you used to send the invitation. (If your partner prefers a different one, send the invitation again to that one.)

The information your partner needs (email address to use, PIN) is shown in your PROFILE until the connection is complete.

I sent an invitation, but I got a "Confirm invitation" alert

If you got the "Confirm invitation" message, we sent you an email. Please reply and we will complete the connection. (EXCEPTION: If you sent the invitation to the same address you signed up with yourself, send the invitation again to a different address. Go to PROFILES to resend.)

If you can't find our message in your email inbox, check your junk email folder. Still can't find it? Email support@2life.io.

I skipped inviting, but I want to invite my partner now

To make this easy, send the invitation BEFORE your partner signs up!*

  1. Go to your PROFILE and tap on INVITE YOUR PARTNER.
  2. Complete the invitation screen using a unique email address (NOT the one you used to sign up).
  3. Wait for your partner to accept.

NOTE: your partner must sign up with the email address you used to send the invitation. (If your partner prefers a different one, send the invitation again to that one.)

The information your partner needs (email address to use, PIN) is shown in your PROFILE until the connection is complete.

* If you both signed up already, you can still send the invitation. You will get an alert ("Confirm invitation"). This means we sent you an email. Please reply and we will complete the connection. (If you can't find our message in your email inbox, check your junk email folder. Still can't find it? Email support@2life.io.)

I don't remember

Go to PROFILES. If you sent an invitation, you will see the email address and the PIN, plus options for resending. If you haven't sent one yet, tap on INVITE YOUR PARTNER. Complete the invitation screen using a unique email address (NOT the one you used to sign up).

My partner doesn't have an iOS device

We plan to release the app on other platforms just as soon as we can. If you would like us to keep you up to date, join our email list here.

If you are using 2life Ultimate Wedding Planner or 2life Baby, you can use it alone, or you might like to share with someone else who is helping with your planning. Also, remember that the app syncs across multiple devices (e.g., your iPhone and your iPad).

Contact 2life Support

Questions, suggestions, feedback: please email support@2life.io. We are here to help.